Add or Change the Payment Source for Your Organization’s Monthly Fees

Objective: This article will guide you through the steps to add or update the payment method used for your organization’s monthly fees, including credit cards and bank accounts.

💡 Why Update Billing Information?

Billing information refers to the card or bank account your organization uses to pay monthly fees. Keeping this information up-to-date ensures that your payments are processed smoothly. To learn more about monthly fees, contact Support.

Steps to Access Billing Information

1. Navigate to Your Manager Dashboard:
• Log in to your Manager Dashboard.
• Click the Gear Icon (top banner) and select the Settings card from the tile menu.
2. Locate Billing Settings:
• Find the Billing Settings section to view and manage your card and bank account information.
  

Steps to Update Billing Information

1. Add or Update Payment Method:
• After locating your billing information, click Add / Update to make changes to your card or bank account on file.
2. Complete the Fields:
• Fill in the required fields in the pop-up window.
3. Save Your Changes:
• Click Save!
  
  

Important Note:

If you need to update billing information that is not available on this page or require assistance, please contact Support so we can ensure your account is updated accordingly.

Have Questions or Need Help?

If something isn’t working right, we’re here for you!

• Technical Support: If your product isn’t working as expected, our Support Team is available Monday–Friday, 8 AM–5 PM CST.
• Product Help: For tutorials and step-by-step instructions, visit the Help Center or click the question mark icon in the product to access help articles related to what you’re viewing.
• 24/7 Chatbot Support: Our Help Center chatbot can answer common questions any time—day or night.
• Personalized Support: Want guided help? Personalized walkthroughs are available through our paid services. Contact the Sales Team at sales@ministrybrands.com to learn more.

💡 Pro Tip: Many answers can be found for free in our Help Center—no need to wait!