How to Text a Keyword that Links to a Form

Engage Your Congregation with Text to Form

Objective: This article explains how to use the Text to Form feature to engage givers and increase generosity for your church or organization. By following these steps, you can stay connected with your congregation and donors beyond giving.

 

💡 Why Use Text to Form?

Text to Form is an effective way to engage givers and increase generosity for your church or organization. Text messages can also help you stay connected with your congregation and donors beyond giving.

 

Steps to Create a Form Keyword

Access Text Management:

    • From the Text Management card in your primary account settings (click the gear symbol in the top right corner of your manager portal), create a unique Keyword to send a text message linking to a specific Form, such as an event registration, contact form, or donation form.
      Managers_Settings Gear_Text Management.png

 

Steps to Activate a Form Keyword

Example: A Contact Form for Prayer Requests

    • In the primary account settings, activate a Form Keyword.
    • In the Form Keyword box, click the plus sign (+) to create a new keyword.
    • Select the appropriate Form from the dropdown menu.
    • Enter a unique Keyword.
      • Note: A Form Keyword must be unique and cannot be the same as an existing Fund Keyword for text giving.

 

Promoting Your Form Keyword & User Experience

  1. Promote Events or Provide a Text Option:
    • “Text the keyword PRAY to receive a link to our prayer request submission form.”
    • Once your Form Keyword is created, you can use it to promote events or provide a text option for staying connected. For example, to promote the Prayer Request form, you may tell your congregation:
  2. Direct Link to Synced Form:
    • Text responders who use your Form Keyword will receive a direct link to the synced Form.
  3. Manage Form Responses:

 

Have Questions or Need Help?

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  • Personalized Support: Want guided help? Personalized walkthroughs are available through our paid services. Contact the Sales Team at sales@ministrybrands.com to learn more.

💡 Pro Tip: Many answers can be found for free in our Help Center—no need to wait!

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