Most organizations deposit all giving funds into one bank account and allocate the fund designations. However, some accounting processes require giving funds to be deposited into multiple bank accounts. This guide explains how to add additional organization bank accounts for deposits.

Add an Additional Organization Depository/Bank Account

Navigate to your manager portal and click the Gear ⚙️ Icon on the top right corner of your to access primary account Settings. A series of cards will be visible with unique controls for your account. Select the Settings card. In the lower-left corner, find the Account Services options to update your legal name, and address, add or change your depository bank, or connect with our team if you need to close your account.

Select Add an additional bank account. A pop-up will appear.

You'll complete the Bank Account Change Form right there within the account and submit it electronically.

• Remember to attach one required supporting document.

• Remember to indicate to which fund or campus this bank account should be tied.

*Required Documentation: We cannot add an additional depository account without a valid supporting document. Submit one of the options below.

• Voided Check: A pre-printed, voided check with your organization’s name and address.

• Bank Letter: A letter provided by your bank with your organization’s name, routing number, and account number. If you don’t have a voided check, request a bank letter from your bank.

After receiving all the required information, we can process your request. Your additional bank account information will be active within 3-5 business days.

Note:

• There’s a $5 monthly fee for each additional depository account, which will be added to your monthly invoice.

• New Sub Funds under a Parent Fund will NOT be automatically added to the parent fund the alternate account is assigned to deposit. The add alternate bank account form needs to be filled out for each new fund intended to go to a separate bank account.

• For your privacy and security, we will never ask you to send bank account or card information through email or our chat feature, unless we've specifically discussed it with you on the phone. If someone is asking you to send that information, please send us a separate email to verify the request before sending any information.

• There are instances when this process can take longer if additional review is needed. You may receive a call from one of our support team members to validate your bank account change request.