If you would like to request cancellation of your Automated Check Deposit feature, please keep in mind the following:
- 30 days after submitting the cancellation form, you will no longer have access to your Jack Henry Portal or the ability to map outstanding checks in your Giving Manager Portal > Check Scanning report. Please export any necessary information and map outstanding checks before those 30-days laps.
- We will not backdate the requested cancellation date. The date you initiated your request to cancel will be the requested cancellation date.
- If your monthly subscription is set to renew in the 30 days following your cancellation request, the payment method on file will be charged and will not be refunded.
- If additional usage has accrued, you may be responsible for paying beyond the 30 days, and charges will not be refunded.
- Cancellation involves more than one service and a third-party vendor. Please be aware that it can take several days to close your account completely.
To begin the cancellation process, please click the Cancel Services button below.
- Note: The following information will be needed to process your cancellation request efficiently.
- Your Role
- Name of Organization
- City, State
- Brand (e.g., easyTithe, Kindrid, SimpleGive, etc.)
- Product(s) (e.g., Giving, ChMS, etc.)
- Account Number (if known)
- Why you wish to cancel your Automated Check Deposit account
Final billing will be assessed just prior to closing the account. Once the cancellation is complete, you will receive an email with confirmation that the account is closed.
You can review our Terms of Service here.
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