In addition to our security standards as a PCI Level 1 compliant provider, we go above and beyond in the account verification process. To get started using your digital giving account, you need to complete and submit a Merchant Application for approval.
Information and Documentation Needed
- Every data point is required, including full SSN, full 9-digit tax ID, bank account information, signer info, etc. Why is this information required?
- Live, public-facing, valid website or Facebook page that clearly shows the organization’s name and 1 point of contact information (ie: address, phone, email)
- Copy of a pre-printed voided check or bank letter (verifying org’s name, full account/routing numbers, signed by a bank representative)
- Copy of the account signer’s driver’s license (this is the person listed on the application as the authorized business administrator)
Note: Underwriting may require a copy of documentation from the IRS that confirms the organization’s legal name and federal EIN # and/or other information on a case-by-case basis, depending on risk evaluation.
How to Complete your Merchant Application
Step 1: Login to your Amplify Dashboard at account.myamplify.io.
Step 2: Select the Giving Admin tile on your dashboard.
Step 3: Select Click to continue account setup! to open the Merchant Application.
Step 4: Enter your organization's information on page 1. Each piece of information is required. Click Next when complete.
Step 5: Enter your depository bank account information on page 2 and click Next.
Step 6: You will now upload the documents requested and answer the last few questions before clicking Submit.
How long does the approval process take?
If the account does not need any additional verification from the underwriter, the typical turnaround time is 24-48 hours (often sooner). Should the account need further in-depth review, it can take up to 3-5 business days (possibly longer, dependent on the situation) for the account to be approved. Should our underwriting team need additional information from you, they will email the signer.
Why is this information required to open a merchant account?
- By Federal Law (FinCEN-Financial Crimes Enforcement Network) we are required to verify the identity of the individual opening the account and confirm you are a real individual authorized to act on behalf of your organization.
- This information is also used to meet federal requirements to confirm the individual opening an account is not currently listed on the OFAC List (Office of Foreign Asset Control) as individuals listed are prevented by federal law from opening a bank or merchant account. This is similar to the “no fly list” which prevents some individuals from buying a plane ticket.
- This information is also used to meet KYC requirements (Know Your Customer) outlined by FinCEN as well as AML (Anti-Money Laundering) laws of financial institutions.
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