Amplify Giving Upgrades: What to Expect

Note: This article only applies to organizations that have been upgraded to Amplify Giving from a previous Ministry Brands Giving Software.

 

Congratulations! Your online giving platform has been upgraded to our all-in-one church operations solution, Amplify! As the needs of your organization continue to grow, you can feel comfortable knowing that you are on a platform built to grow with you.

 

What This Means for You:

  • Seamless Transition: Your settings and historical donor data will automatically transfer to Amplify.
  • Enhanced Capabilities & Security: Access all the current benefits of your giving solution plus the opportunity to unlock everything Amplify has to offer, including enhanced security. 
  • Easy Access: Based on your current level of access, there are two ways you may be prompted to access Amplify on the date of your migration:
    • Primary Admins: If you are the primary account holder, you will receive an automated email from Amplify prompting you to visit account.myamplify.io to enter your username and reset your password. Once reset, you’re in!
    • Managers: If you are not the Primary Administrator, simply attempt to login to your giving platform as before using your same credentials. At that time, you will receive a prompt and an email to reset your password. Once complete you can login to your new account with all your existing manager permissions at account.myamplify.io.

Please rest assured that this upgrade will not impact the donation experience for your community.

 

How you'll Login:

You will receive an email invitation from Amplify to join your organization.

  1. Open the email and click Accept.
  2. You will then create a new, 8-character password. You’ll need to follow the password requirements outlined on that screen.
  3. Once logged in, you will be asked to enter total weekly attendance, type of organization, and to add a logo (you can skip if you don’t have one ready).
  4. For your security, you may be asked to validate your email address using a code sent to your inbox.

Keep reading for a preview of what you'll see once you're logged in!

 

Amplify Home Page

When you login, you will land on the Amplify Home Page. From this page, you can view and quickly access all your active Amplify Modules. You'll most likely only have the Giving Admin Module and your Manage tile at this time, but as you add products to your account, other Modules will appear here as well. 

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Giving Admin Module

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When you click into the Giving Admin module, you'll notice it looks very familiar.

 

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The only key differences are the blue colored banner at the top of your page, and the Module Switcher in the top left corner. You can use this switcher menu to quickly access other modules or return to the Home Page.

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As you can see, our Example Ministry Account has many modules enabled. Active Modules will appear with colored icons at the top half of the menu. If you'd like to Trial or Purchase any other Amplify Module to help empower your ministry more holistically, simply click Explore to see your options. 

 

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Everything else about your Giving Admin Module will be familiar to you, but if you have trouble finding anything, check out your new Help Center specific to Amplify.

 

Manage tile

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From the Manage tile, you can view and update:

  • Profile Info
  • Organization Info (including adding your Logo)
  • Subscription Info
  • Invoices
  • Amplify Users - When you first login to Amplify you might not see all your previous Managers listed in the Users tab. Users will be automatically added as your Managers login Amplify themselves for the first time. 

 

 

My Giving 

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This button will instantly take you to your ministry's Primary Giving Form where you will be logged into your personal Giving Account. There, you can complete a gift, updated your account information, view your Giving History, and more. 

 

 

FAQ

How will I log into Amplify for the first time?

You will receive an email invitation from Amplify to join your organization. Open the email and click Accept. You will then create a new, 15-character password. You’ll need to follow the password requirements shown below. Once logged in, you will be asked to enter total weekly attendance, type of organization, and to add a logo (you can skip if you don’t have one ready).

 

How do I access my giving dashboard?

You can access your giving dashboard by selecting the Giving Admin module in Amplify.

 

How do I access my individual giving?

As an Amplify administrator, you’ll have the ability to access the Giving Admin module but you will also have the option to choose My Giving to access giving as an individual contributor. Your new Amplify admin credentials will also be your donor credentials to access your giving account. When you sign in to the giving account as a donor you’ll be prompted to complete donor info. This is unique to admins with giving accounts.

 

Do I need to create a new giving form?

Your existing giving form will be migrated into your new Amplify Giving instance.

 

Will my donors need a new giving link?

After the migration is complete you will want to update the link to your giving form on any donor facing communication, but anyone who visits the legacy giving link will be redirected to your new Amplify Giving link.

 

Will my donors need to create a new giving account?

Donors will be able to log in using their existing giving credentials.

 

Can my returning donors create a new giving account?

If new or returning donors choose to create a new giving account, they will no longer be able to log in using their existing giving credentials.

 

How do I add additional users?

During the migration process, the only user account created will be for the designated primary admin in your legacy giving account. You will want to add additional users as need. Check out this Help Guide to learn more about adding new users.

 

I purchased services, what can I expect?

After the migration is complete, your consultant will reach out to you within 2-3 days to schedule next steps.

Updated

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