Enable Text (SMS) and Voice Messaging Services

Stay ahead by communicating what's most important in real-time.

Text and Voice Messaging ensures everyone is in the loop. 

 

Setup

  1. Click on the Gear icon, select Settings, then click the Services tab

ChMS-Gear-Icon-Settings-Services-Tab.png
 

  1. Scroll down to the SMS & Voice Messaging heading, input your information, and click Sign Up.

    ChMS-SMS-Voice-Messaging-Setup-Screen.png

Note: The Caller ID Name and Number will appear on the recipient's caller ID when sending voice messages. Typically, this is your ministry's name and number. 

  1. You're Done! Navigate back to Groups → Mass Contact, and the SMS & Voice options should now be selectable. Try sending your first text!

 

ChMS-Mass-Contact-Email-Text-Voice-Selection-Screen.png

 

Note: All text messages will be sent from the following shortcode: 22383

FAQ's

• Is there a cost to Text & Voice Messages? 

Fixed monthly or annual fees plus variable usage fees may apply. If you're unsure of your rate plan, please contact our Account Relationship team for more information.

 

• What happens when someone replies to my text message? 

Text message responses are delivered via email to the primary email address of the person who SENT the SMS.

Note: Fixed monthly or annual fees plus variable usage fees may apply.

 

 

 

Updated

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request