Mobile App Check-In

Save Time & Skip the Line! Allow your members to check in on their mobile devices! 

Using our integrated Mobile App your members can pre-check in before they arrive. When they visit a kiosk, they will scan a QR code to complete the check-in! Additionally, if check-in includes printed labels, they'll immediately print on the printer associated with that station. 

 

Prerequisites

To use Self Check-In within your Mobile App, you'll need to configure a few prerequisites.

  • In Amplify People, click on the Settings Gear at the top right, then on the Check-In tab, then click on the station you plan to use for Mobile App Check-In. Ensure the Allow Self Check-In checkbox is selected (below) and that you SAVE any changes.

Amplify People Allow Self Check In.png

  • Ensure you have access to both Amplify People and Mobile App.

Amplify Home People Mobile.png

 

Mobile App Integration

By using Amplify, your People and Mobile App modules are preconnected. Ensure that you have created a Project within Mobile App.

Amplify Mobile Add Project.png

 

Then, navigate to Modules, scroll down to the Enable People Features section, and toggle the button for allowing Check-In.

 

Amplify Mobile Activate Check In.png

After adding these changes, make sure to use the PUBLISH button to add the updates in the project.

 

How to Self Check-In

Self Check-In is time-sensitive. Members may not start check-in from outside the church until a regular check-in has happened from a station in the building. As soon as the first check-in happens, self check-in from the Mobile App opens up and closes automatically 1 Hour after the last check-in has taken place.

Check-In can start

Tap to select the tile or find the same icon along the top of the window or in the slide-out navigation depending on the menu setup. The following screen will require users to login with their database credentials to access their family member information.

Users don’t even have to know their username/password. They can just enter their email and phone (if this information is in their database profile) and the Mobile App will match it to an account and sends your member a one-time passcode. The member can also use the standard 'Username & Password' option if they know those credentials.

member login screen

After logging in, the member is presented with their linked family members to start the pre-check-in.

linked family member list

Tap to select the individual(s) that need to be marked for check-in and select the groups they will be attending. The list of groups is dependent upon the database setup and the available groups for that member.

check-in family member

Select APPLY for each family member to add the groups they will have an attendance record added to. Once this is complete, select NEXT to generate the pre-check-in QR code.

member selection complete

check-in QR code created

About the QR Code...

  • If the screen is closed or the Mobile App is closed, the QR code is not lost. Simply open the app again and use the same check-in link. The image will appear to complete the check-in.
  • QR codes have an expiration time as a security measure. They need to be used within 4 hours from when they were created.

 

Kiosk Check-In

Now that the QR code is created, the member can go to a kiosk set up for scanning barcodes. The guardian simply presents the code on their phone screen and the computer equipped with a QR-compatible barcode scanner or an iPad with the iOS Check-In app (using the iPad camera) can scan the screen and complete the check-in. This will also print guardian and check-in labels based on the Group and Station settings.

For PC or browser-based check-in, make sure the search bar is selected before scanning. Self Check-In automatically fills in this search information based on the QR code which then results in the labels printing.

completed self check-in

Post Check-in

The Mobile App also allows for extra security. In the app, the family can review their check and see the badge code for validation upon picking up the checked-in member.

review check-in status

 

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