Amplify is integrated with Protect My Ministry, an industry leader in protection services, to help keep your children and ministry safe.
Simply establish an account then submit a background check request directly from an individual's profile. Then easily track and manage background checks from Reports, Groups, or Individual Profiles.
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Create An Account with Protect My Ministry
- Navigate to any individual's Profile screen in Amplify People.
- Either select the Tri-Dot icon next to their name, then select "Order Background Check" or click the Order Background Check button in the Background Checks section of their profile. On the screen that appears, click the link provided to sign up for an account.
- In the new browser tab that opens, complete the form provided.
- After Protect My Ministry has established your account, you'll be provided a username/password you can enter to enable integration.
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Navigate to General Settings
→ Services and scroll down to the PROTECT MY MINISTRY section.
- Select the Enabled Radio button and insert the username/password you were provided. Afterward, make sure to scroll to the bottom and click Save.
- Congratulations! Amplify People has been integrated with Protect My Ministry!
Pro-Tip: For additional setup guidance, please see background check configuration settings and select which users should have permission to submit and view background checks.
How to Order A Background Check
You may order a background check for either an individual or a group. If you would like to receive instructions on how to order a background check for an individual, please continue reading the section called Ordering a Background Check for an Individual below. (Click here to see how to order a background check for a group).
Order a Background Check for an Individual
In order to order a background check for an individual, they must have a profile created in Amplify People. The following steps guide you through finding an individual in Amplify People and selecting the option to order a Background Check.
- Search for the record either by using the People Search screen or the search bar at the top of the screen. Type the full first or last name of the person you are searching for. There is also the option to search with a part of the person's name. It takes 3 letters to start the search. Click their name in the results to open their profile.
- From the default Profile tab, either click the tri-dot next to the individual's name to select the Order Background Check option or the Order Background Check button.
- Choose the Services or Package appropriate for the specific order.
- (Optional) Include a Billing Reference Code.
- If you have already received written consent to obtain a Background Check, you will be asked to complete a form with the individual's personal information, including Social Security number, date of birth, gender, ethnicity, address, and aliases. This is not required, as Amplify People will reach out to the individual on your behalf and collect the information for you. This is the recommendation, as you will not be responsible for storing that information safely.
- A summary of the conditions of your order will finally appear. Click Submit to complete the order.
Troubleshooting PMM Integration:
If you receive an error about an invalid username and password, please contact Protect My Ministry by email at support@protectmyministry.com or call (800) 319-5581 (Hours: 8 AM - 5 PM EST). They will need to confirm that you are a client and that the username and password are correct. Please contact our Support team for any other errors you receive.
For instructions on how to review the results of the background checks, see View a Background Check for an Individual or View Background Checks for a Group.
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